Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
Shipping Times
- Estimated delivery times vary depending on your location and the shipping method selected at checkout.
- International orders may take longer due to customs processing or carrier delays.
Shipping Costs
- Shipping fees are calculated at checkout unless otherwise stated.
- Any promotions offering free shipping will be clearly indicated on our website.
Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Delays
While we strive to meet estimated delivery times, unexpected delays caused by couriers, customs, weather, or other circumstances beyond our control may occur.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue with the shipping carrier.
If you have any questions about shipping or your order, please contact our customer support team.